This session explains all of the setup requirements prior to submitting paper or
electronic claims. This video is essential for System and Billing administrators
prior to processing claims.
This session explains how to designate security users as claims users so that
claims processed can be assigned to specific users. It also explains how to create
and maintain Claims Assignment Rules. This session is directed at claims administrators.
This session explains how to run the Queue Claims process. It is directed at anyone
responsible with creating electronic or paper claims. This session also explains the
basic "Queue" concept within Claims Management, with a summary explanation for Queued Claims,
Claim Exceptions, Claims History, and Ineligible Transactions.
This is an important session for anyone dealing with claims. It explains how to navigate
in the claims grid view as well as set and use the filter options for the claims grid.